Myth buster: 5 Point of Sale misconceptions

By 3.4 min readPublished On: August 1, 2018

Businesses who welcome change are more likely to thrive and survive than those who don’t. However, so many small and independent restaurant owners are reluctant to take the plunge and change their outdated FOH operations to a Point of Sale system.
With economic uncertainty, corporate competitions, high customer expectations and saturated markets its intense pressure to own a small business. However, you need to let go of your hesitations with new technologies and embrace the change. Change is good and will help your business grow.
We’ve put together some of the top MYTHS behind owning a POS.

Myth #1: You don’t own your data

This is false – if you choose the right provider. When you are choosing your provider do the research-make sure that they are only storing your data and you OWN it. Make sure you use a vendor that respects your privacy and is trustworthy. You don’t want your data sold on for marketing purposes. Don’t forget that should you decide to terminate your contract you take your data with you.

Myth #2: Cloud-based POS systems won’t work offline.

We’re here to tell you the truth, and whilst most cloud-based POS software requires internet, there are definitely functional features that will allow you to keep in tune even when you aren’t connected to the web.
Things like taking orders, processing payments, and sending orders to the kitchen will all still work even when your WiFi doesn’t. You can still continue business as usual, and everything you did offline that needs the WiFi like syncing to cloud will automatically update.

Myth #3: POS is just for big businesses

Bigger isn’t always better. There are so many new start up companies popping up with affordable Point of Sale options which has pretty much leveled the playing field for small businesses. The big business still reap the benefits of an expensive bespoke system , but your small business can also access a range of customizable solutions that are tailored to your restaurant. You can even download features to add.

Myth #4: POS is too expensive

Some small business owners are still under the impression that they need to spend thousands of dollars on POS software in order to get something decent. While that might have been the norm years ago, times have already changed, technology is more advanced, and software is constantly changing. Software only has to be installed directly onto a computer and that one computer holds all the data for your restaurant business. Many merchant services providers are still out their trying to sell expensive and sometimes unnecessary products related with the POS software to small business owners. PointOS wants to offer the most affordable product and the fact that you can download our software directly from the website eliminates all those extra costs.

Myth #5: POS systems are complicated

Every POS is different, and has a different interfaces around design, features, and functionality. The most important factor to look out for when choosing your POS is usability.
If you get stuck and you do have questions-which you will- you need a system with a good support system. You want to deal with friendly staff and have easy access should you have any problems. Remember a user friendly interface with a clean design will aid faster transactions, reduce input error, and minimize training requirements. Find a provider who will support you throughout your POS journey with valuable resources, training, and support.
With all the technological advances and innovative POS softwares to choose from you can find the one that’s right for your business and at the right price. Don’t be reluctant as a small business owner to dive into the new age with adding a POS to your business.
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