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What New Dining Trends Will Winter Bring?

The pandemic has undoubtedly devastated the restaurant industry the hardest. There have been millions of jobs lost with nearly 100,000 restaurants closing their doors permanently. The monetary loss is exponential and expected to lose around $240 million this year. Restauranteurs have been hopeful that before winter hit a vaccine would be available, but as the colder months creep in, the sign of a solution is still not clear. Restaurants have

Adapting in Crisis: PointOS CEO on Recent Changes to Restaurant Technology and POS

We sat down with Dylan Penebre, CEO of PointOS, to learn more about how restaurant technology has changed in response to the Covid-19 crisis and its effects on the restaurant industry at large. Q: For those who don’t know, what is PointOS? A: PointOS is an industry leading restaurant management platform that brings together all pieces of restaurant management technology, from order entry, payment processing, reporting analytics, online ordering,

How to Use QR Codes in Your Restaurant

The QR Code Comeback In the middle of what most are defining as the worst economic recession in the past 100 years, the ideas of “social distancing,” “contactless marketing” and “safety first” are becoming the new norms of interaction. Businesses big and small are looking for ways to offer customers a touch-free experience. In fact, one of the CDC’s new guidelines for travel is to use contactless options whenever possible. For your business

Advantages & Disadvantages to Contactless Payments in Restaurants

Contactless payments launched in 2007, but its only now that the pandemic is driving a shift toward a cashless society. With electronic payments businesses and consumers can reduce multiple touch points in restaurants, adhering to COVID-19 safety measures. As consumers continue to maintain social distancing from cash, they are becoming more comfortable with using cashless payment methods for purchases, and there are no shortages of payment options. They can make

5 tips to help market your restaurant’s online ordering

The restaurant industry has been hit the hardest over the past few months. Although we are seeing an ease in restrictions as restaurants begin reopening for sit down dining, many diners remain wary of being around others. Because of this, takeout and delivery will continue rise in popularity and be the salvation of the dining market. What we know is that third-party apps dig deep into the profits of your

5 benefits of in-house online ordering

Take-out and delivery have become an essential part of restaurants’ business due to recent COVID related changes and regulations. So, as the world enters a new normal you will see more businesses adapting to survive. Online ordering is one of these adaptations-for most restaurants it was once a luxury but is now a necessity. Currently there are two main ways to get your business online. One way is to use

5 restaurant technology trends to keep an eye on post Covid-19

If there is anything certain it is that the best innovations for businesses come from hardships. The COVID-19 pandemic is no different, and it has showed us how quickly the restaurant industry can adapt to changed consumer behavior. From being able to have everything at your fingertips to now craving your favorite food-we quickly switched to limited restaurants offering us take-out or delivery only. While we are sure some changes

Could there still be hope for your restaurant?

The detailing descriptions of the $670 billion Paycheck Protection Program, which issued paycheck protection loans, created by the Cares Act, are also the most frustrating, especially for restaurant owners. These loans are said to be forgiven if all employees are kept on the payroll for eight weeks and the money is divided up by 75% for payroll and 25% for the remainder of expenses like rent, mortgage interest, or utilities. So

6 ways restaurants are innovating the restaurant experience with Covid-19

The way we eat, where we eat, and what we eat are definitely changing as a result of the coronavirus. Restaurants are now coming up with new and innovative ways of giving their customers a unique dining experience, while making sure that all guidelines of social distancing are maintained. Here’s a look at 6 of the unique ways restaurants are battling this challenge. 1. The Inn at Little Washington @innalittlewash

Guidance for dine-in restaurants as re-opening phases begin

Our lives and the economy have been disrupted in unimaginable ways due to the Covid-19 pandemic. However, we can’t keep the world shut down forever, life must continue into the next phase of normal. Whilst the country plans to start re-opening in phases, they use what has been learnt from China for the foundation of the approach. You can check in the map here for the re-opening of states. The

What safety regulations you need to know for your restaurant

COVID-19 has changed the way we as business owners, employees, and customers need to operate-for the un-seeable future. If you’ve remained open or plan on re-opening your restaurant, there are strict health and safety regulations you will need to follow to keep everyone safe. We’ve put together some of these for you. What is the new normal going to look like? How to protect yourself and slow the spread if

What you need to know: Selling groceries at your Boston restaurant

Covid-19 continues to have overwhelming impacts on the restaurant industry during this uncertain time. In times like these your business needs to adapt and change to continue to generate income. The latest news for restaurants in Boston is a program allowing restaurants to sell a limited number of grocery supplies to their community. It’s a way for restaurants to make a little more money, help keep staff employed and provide

How to maximize restaurant sales and minimize costs during the COVID-19 crisis

States across the country are banning inside dining at restaurants. This is all part of the strategy of “social distancing,” or the limiting of social gatherings. The idea is to slow or stop the spread of the virus by cutting down on large gatherings where people could potentially infect new communities. If you’re like most business owners, your restaurant is your livelihood and you are panicked in this time of

4 ways POS reports can help boost your business

Your POS is filled with far too much data to keep track of with just a pen and paper, but that doesn’t mean your valuable data is lost. Your POS records all past transactions and gathers critical sales data, including total orders, tips, taxes, inventory, staff hours, customer info, and anything else that has to do with sales records. This data is so important because it offers valuable insights that

Payment processing 101:Flat Rate vs Interchange Plus

Choosing the right credit card processor for your business can be a difficult task, especially when there are a variety of factors to consider. At the top of this list are the different pricing models payment processors can offer-some being more transparent than others. If you are unaware of what you need to look out for, you could be costing your business more money than is necessary. To understand how

How to make credit card transactions more profitable (and efficient) for your business

Is your payment processing working for you? Owning and operating a restaurant is more complicated than ever. In an effort to make restaurateurs’ lives a little easier, PointOS has launched PointOS Payments, which brings payments in-house and directly bridges payment processing to point of sale. By eliminating the middleman, PointOS is able to advocate for merchants and provide honest and competitive processing rates that will actually help their bottom line,

3 Ways to Save Money with Effective Restaurant Maintenance

Equipment failure is common in the restaurant business. The consequences: downtime and poor customer experience. Preventing equipment from unexpected failure is your first line of defense against unforeseen service delivery interruptions. Fortunately, there are budget-friendly ways to reduce the likelihood of equipment breakdown. Here are 3 ways to save money with effective restaurant maintenance. 1. Avoid Unexpected Equipment Breakdown When a machine that is crucial to your restaurant operation breaks

5 POS integrations you need now

Restaurant POS software has become a requirement for any business that sells products. Restaurant technology has come a long way in the last decade. With software moving to smaller, more mobile platforms and payments becoming increasingly digital, the POS space has evolved into a business powerhouse. Your POS system, when setup correctly, can do almost anything your business needs with some limitations, such as large-scale data warehousing or analytics. However more and

How you can improve your customer interaction and engagement with PointOS a handheld POS System

Getting new customers takes a lot more time, effort & money, than it does to keep an existing customer. This is why it is so important to have good customer relationships and take actions to ensure they visit more often and encourage others to come too. We have provided some tips to help improve customer interaction and engagement so that you can create customers for life. Create an experience If your customers

How reviews impact your restaurant

Over the last few years reviews have become vital to the success of a restaurant, as every restaurant owner is aware of the fact that good reviews can boost popularity and profitability, whereas terrible reviews have the opposite effect, and can potentially even close down your business. As online ordering and delivery become more and more popular – especially with Millennials and Generation Z – review sites have become essential to any

6 Benefits of switching to a cloud based POS

Choosing to implement cloud POS software doesn’t mean you need to get rid of your existing system and terminals. Their is no need to turn in your traditional terminals and swap them for tablets and handheld devices. Cloud can be as simple and seamless as required by your restaurant business. The Cloud POS software can easily integrate into your current system to increase the security and visibility of your restaurant

5 Tips on becoming a better restaurant server

Most likely when you became a server you weren’t handed a “how to” guide on your first day. It definitely takes a certain personality and skill set to be a waiter or waitress, but you will learn best on the job. It’s important to remember that being a good server at a restaurant isn’t just about ensuring the guests get their orders on time, or smiling as you guide them towards their

5 Secondary revenue streams for your restaurant

The restaurant business is competitive so you might need to look at a revenue boost for the day-to-day business. You will need to look at more ways to come up with additional income that doesn’t require you discounting products or cutting back on staff. Lets get creative and help you monetize on all facets of your operation to generate more money. See five secondary revenue sources for your restaurant below:

Why you should integrate accounting systems with your POS

Financial planning plays a major role in any restaurant. Your finances are one of your most valuable resources and how you manage them affects the growth and success of your establishment. But this isn’t the only reason why careful financial planning is crucial. As an owner, you need to keep a finger on the pulse of your restaurant. Do you know where you could be saving money? Do you know

The beginners guide to starting a restaurant

Almost everyone dreams of owning their own restaurant, bar or coffee shop at some stage. How difficult can it be to run? How difficult can it be to make money? The reality is that the restaurant business is one of the toughest. Starting a restaurant is an ambitious undertaking. Many restaurants fail within a few years because of poor planning and a lack of understanding. A restaurant is a business that needs to be

7 restaurant metrics to measure the success of your business

Running a restaurant isn’t easy, and requires a lot of work starting in the kitchen, to the office, and out on the dining floor. However, it doesn’t end there. Math is a key element in the success of your business. There are several restaurant metrics you need to measure to ensure your restaurant is running profitably. By calculating these metrics, you as a restaurant owner can identify the performance of

Point of sale and reservations integrations can streamline business in your restaurant

Integrating your POS system with a reservation app doesn’t just make sense, it makes you cents. An integrated restaurant reservation system allows you to keep on top of your bookings and waitlist, all from your POS terminal. There is no point taking all this information down in a reservations book where it is impossible to search, no sales are linked, and customer details are sketchy at best. Integrating your reservation system

7 ways to bring tourists into your restaurant

Summer is in full swing, the weather is warm the kids are out of school and if your restaurant is located in a tourist destination you could be cashing in. The U.S Travel Association tells us that travelers spend over $267.7 billion annually on eating out while traveling. Whether you are a fast-casual, specialty kiosk or fine dining establishment you can make more income when catering to tourists. Below are

How to optimize your facebook and instagram to attract more customers

You should know by now how important social media is for your business. It used to be impolite to have your phone on the table at dinner, but if your customers haven’t taken photos, shared them & tagged you were they even there? Does your restaurant have any validity? Its proven that nearly 70% of millennials take photos or videos of there food/beverages before chowing. Now remember millennials make up

How restaurant delivery service will increase revenue

Convenience is key for today’s consumers. As online food delivery and mobile ordering apps reshape consumer expectations for speed and convenience, operators have to keep pace with these demands or watch their sales drop. The world we live in today is fast -paced and driven by technology. Consumers want to be able to click a button, and satisfy their cravings with out having to leave home. Food delivery continues to

Getting ready for the 4th of July in your restaurant? Well check this out for some ideas

The 4th of a July is a national holiday and is the time to celebrate freedom & independence in the USA, also known as America’s Birthday. The cool thing about freedom is it means that you can offer whatever you want to your customers to show your patriotism. Which mean it is another great opportunity for you to capitalize on additional income with the promotion of your restaurant. Data shows that

5 ways to incorporate the craft beer trend in your restaurant

Are you aware that beer is the most popular alcoholic beverage in the United States? With that many people drinking beer, it’s important for your restaurant to keep up with the latest industry trends. Beer is the new wine, with more selections and breweries available then ever before beer has surpassed being just something to chug on game day. With the craft beer market on the rise the beer drinker is becoming

Why your restaurant's POS should integrate with labor scheduling tools

The point-of-sale system at your restaurant is the nucleus of your business. When POS systems first started they were solely used to take orders, and take payments, but today your POS can integrate with various apps, offering so much more that can enable your business to run smoother and more efficiently. Integrating with a labor tools app on your POS allows you to communicate with your staff on scheduling the

5 modern technologies your restaurant POS needs to have for quick service & fast casual restaurants

Today there is no reason why your restaurant should not be making use of the technology that is on offer today. Technology has altered the way we live, and how we work so it’s no different when it comes to how it effects quick service and fast casual chains operate today. Visiting a restaurant and standing in line for long lengths of time are all a thing of the past.

How your POS can help you figure out your food costs and why its important

You will need to know your food costs in order to know if your restaurant is turning a profit. This will not only help you with your profit margins, but it also helps you to come up with your menu options. Creating a menu with ingredients your customers will pay for and that your portion sizes are financially viable is key. Let’s take a look at why you need to

7 Father's Day promotional tips for your restaurant

Father’s Day is right around the corner, and since it can be a busy day at your restaurant you need to be prepared to make it extra special. Your promotions for father’s day can be simple, or it can be as big as you want to make it. We’ve put together some great ideas on how your restaurant can draw in guests for Father’s Day. So start preparing now! 1. Scratch

6 ways you can help your restaurant limit one use plastic

In the restaurant business, the use of plastic can sometimes be unpreventable, as it serves many purposes and plays a vital role in our consumption of food. So going plastic free for a business can seem like a daunting process. While a lot of plastic is made for longterm use, and can be re-used, you will find that when it comes to plastic for restaurants most items are one use

How to prepare a profitable patio space this summer season

The summer months are an exciting time for restaurant owners with customers coming out of winter hibernation. You will notice your sales will start to boom in comparison to the winter months. So whether you live in the warm sunshine all year long or you’re looking to take advantage of the summer rays, consider transforming your unused outdoor space into a profitable patio destination. Outdoor dining areas range from simple

6 Restaurant marketing ideas for summer

Summer is approaching and everyone is ready to come out of hibernation and spend some time and money on good food, and social experiences. However you can’t rely on the good weather to attract your customers. You need to convince them why they should be spending with you instead of your competitors. This all comes down to your unbeatable marketing tactics. Summer is about creating envious Instagram pics and experiences

How to help prevent employee theft with a POS system

Lets face it, not everyone is honest, hard-working, and loyal. We know it’s hard to think badly of the people who work for you, how could they look at you everyday? Unfortunately you need to be cautious when it comes to your bottom line. Sure most of your employees are probably wonderful people, you just can’t guarantee that all of them are. The short interview you had with them or the

The essential restaurant POS features to grow your business

The food and beverage industry is fast-paced so you need a POS system that will keep you “out of the weeds” (if you’ve ever worked in a restaurant you know what this means) . From easily moving line items on a check, to tracking inventory and sales, a point of sale software is an essential ingredient to running a successful restaurant. We at PointOS know exactly what your business needs

How your restaurant POS can benefit from API integrations

First and foremost lets define what API is. API (Application Program Interface) is software that lets applications to perform specific functions required for the whole system to operate smoothly and efficiently. There are two types-an open API is publicly available for developers to access and create innovative applications that enhance their core product, while a private API is hosted with in-house developers. Lets put this into perspective for you, since we

A point of sale that works for Pizzeria's too

You’re in the market for a point of sale system that works for your pizza place. You have started doing research by comparing options online with features and product reviews. Your worst case scenario would be that you spend a lot of time and money on a system that neither your employees or your customers enjoy, because it is not suitable for your specific business. One size fits all with POS

Gain new customers through entertainment

You want to start targeting new customers, and increase the hype around your establishment. This can be very difficult, it’s hard to teach an old dog new tricks. You’ve heard good, and bad about adding an element of entertainment to your restaurant. Like anything new you need to make sure you stay true to your business’s identity. It’s always a risk to try something new, especially when adding entertainment. You

7 ways you can motivate your seasonal restaurant staff

Is your restaurant in a hot spot beach location, or busy ski mountain resort area and most of your business happens during those peak months? Then your restaurant is most likely only open on a seasonal basis as financially it doesn’t warrant you being open all year long. However, we all know good staff is hard to come by, and you can often loose staff to more permanent positions when

Want to create a beverage program that works? Let us show you how

Offering a range of wine and beer is nothing new within the restaurant industry. However, in the recent years there’s been an increasing trend on offering a more focused beverage program. We know that beverages play a large role in the industry today, more than they ever did before. Developing your beverage program, alcohol or not, it needs to be thoughtfully curated. Your restaurant won’t please everyones palette so make

Make sure you avoid these common restaurant marketing mistakes

Your open for business, and aside from making food and creating a stellar ambience there’s more you need to do to get those customers in the door. Marketing may seem super specialized, however it’s something we do a lot of without even knowing. From marketing your self for that new job, to a new love interest, pushing our politics and philosophies to family and friends and even now showcasing our

4 KPI’s you need to track using your restaurant point-of-sale system

As restaurant owner or manager, you will undoubtedly be tracking sales figures and profits using your POS system. However, with increased competition your business needs more in-depth on data to operate more efficiently. The most successfully businesses focus on several key performance indicators (KPI’s) to help really gain a proper view on their businesses. KPIs cover all areas of your business from sales, and HR to marketing. With a proper

Increase your lunch turnover with these 6 easy steps

Lunch business at restaurants is often overlooked as most establishments seem to focus on breakfast and dinner. Don’t let lunch be the after thought. A full service restaurant that offers dinner will have to pay employees during the day to prep for a successful evening. Why not help cover these costs and some by offering lunch as well? Your restaurants location will play a part in how you can increase

7 reasons your restaurant business should attend trade shows

Running a business is not easy between managing your staff, and making sure the business is operating smoothly you definitely don’t get a lot of time to yourself. So the last thing you want to do is attend something outside of work, but you should. There are some exciting restaurant trade shows happening this year with the most notable being the National Restaurant Association Show , happening from May 18th-21st

5 Ways technology is changing the modern restaurant business

While its obvious that getting customers and serving them good quality food is the focus of a restaurant, the businesses success is highly measured on how it operates. Innovators are constantly improving technology for restaurant businesses that helps to streamline operations by making things easier to obtain for both customers and business owners. This so called tech revolution has turned once imagined business solutions to reality transforming the way a

How to gain customer feedback for your restaurant

As a business owner you need to check in with your customers on how your doing even if it’s not always good news. Good or bad all feedback is an important part of your success. So don’t fret the small stuff. Customers love to be heard, so let them share there thoughts, comments and concerns to help you make your business better while building a relationships with your customer. If

5 tips for up-selling in your Restaurant

Up-selling is when you offer customers the opportunity to purchase additional items to benefit, enhance, supplement or otherwise improve upon their current purchase. The easiest person to sell something to is the one who is already at your door and ready to pay you money. It’s an important and effective way to increase your profits within your restaurant. However, you don’t want to lose customers by pestering them with multiple

10 must haves for your restaurants website

Being online with your business has become essential for engaging with current and potential customers. You need to take advantage of the vast variety of platforms available to market your business on the internet, otherwise you will miss out on revenue generating opportunities. The most important place to start is with your restaurants website. The message you want to put across will come from your website, and ultimately is where

Full Service Point of Sale features on PointOS

Point of Sale (POS) systems are a restaurants best friend, offering so much more than conventional cash registers. While it’s clear that having a POS is beneficial for your business it’s important to understand the key features that a POS system should have and the specific benefits they bring, so you can make an educated decision when choosing your ideal POS. So, with so many point of sale systems out

PointOS is a system that caters to your business

Is it time to customize your restaurant’s business solutions to help facilitate the processes that work for you and your business. Let PointOS point-of-sale software support you in bettering your business practices. Business owners have the flexibility to upgrade software as their businesses grow, with the support of PointOS along the way. Cost Theres no need to break the bank when going to purchase a POS. As a small business you

Never forget again with POS Automation

Does your to-do list keep getting longer? As a business owner we know you have a lot on your plate, so sometimes you forget. In this hi-tech world we live in get rid of your pen and paper. Schedule a task, and let your point-of-sale (POS) automation do the rest. Let your POS automate your daily, weekly, and monthly tasks like scheduling reports and emails, issuing vouchers, sending alerts and

Even small restaurant businesses need a Point of Sale System

When starting a small restaurant there are lots of things you need to consider to be successful. So why is it that a lot of new small charming restaurants decide against point of sale systems? I recently visited a small new restaurant in my neighbourhood and was very impressed from the moment I opened the door. The ambiance was perfect, the tables were full and the design and décor was minimal

Use a Point of Sale to keep your customers safe from allergies

Food allergies are a growing health problem around the world. With an increase of the number of people allergic to certain foods, the need increases for restaurants, their staff to become educated about this problem and execute solutions in there operations. A POS like PointOS can offer helpful tools to keep your restaurant from feeding your customers the wrong food. The most common allergies are as follows: Peanuts Dairy Eggs

Up-selling made easy

Up-selling is when you offer customers the opportunity to purchase additional items to benefit, enhance, supplement or otherwise improve upon their current purchase. Strategic entrepreneurs understand that customers are far more likely to increase their purchase while already in “buying mode.” These incremental gains can be key to generating profits. Up-selling is your “every little bit counts” strategy, in that every up-sell leads to a small increase in the price

How your POS can increase customer engagement

Human contact will always prove to be important when dealing with customers. However, in today’s high tech world that we live in the way your POS (point-of-sale) system interacts with customers is just as important. We’ve helped pin point the primary ways a POS like PointOS can be just as beneficial to customer engagement as the face-to-face interactions you have with them. TAILORED PROMOS Let’s be honest, everyone loves a good

Myth buster: 5 Point of Sale misconceptions

Businesses who welcome change are more likely to thrive and survive than those who don’t. However, so many small and independent restaurant owners are reluctant to take the plunge and change their outdated FOH operations to a Point of Sale system. With economic uncertainty, corporate competitions, high customer expectations and saturated markets its intense pressure to own a small business. However, you need to let go of your hesitations with

Should your restaurant offer WiFi?

Are you not too sure if there is value in offering free WiFi to your customers? There definitely is, but like anything there are several things you need to consider before you jump the gun. You can’t just plug the router in and let them connect. Customers today expect your establishment to have free WiFi. However, if it isn’t set up properly for your guests it can create problems internally.

Start accepting mobile payments at your restaurant, and thank us later

The future is now. Smart devices can do things you never imagined possible. Use your voice to tell it to turn on music, link it to your at home system and open the garage or turn off the lights, you can even use it as a wallet to make payments for transactions. Many consumers are adapting to the use of mobile payments, mobile wallets, or mobile money transfers so as

Get down with data

Congratulations! You’ve finally junked your old cash register or PC-based point of sale in favor of a modern, cloud-based point of sale system for your retail store or restaurant. The reporting features in your POS will always save you hours of admin that you just don’t have time for. So, say goodbye to spreadsheets and hello to automation. Most are full-on business management solutions that not only allow you to accept and

Increase your customer base with Co & Cross Promoting

Are you friendly with your neighboring businesses? Historically restaurants are a local business. Your main clientele come because they live locally in your area. This is true whether you are a small mom and pop to a franchise or multinational brand. So get to know your neighbors and show them you want there business. We all know sharing is caring, so working with your neighboring businesses for co- and cross-promotions

What PointOS is all about

The beauty of PointOS Point of Sale is how carefully designed it is for restaurant and bar owners and managers. Our PointOS Point of Sale system has an intuitive touch design and fully-featured system that provides a better way to manage any and all operations for your business. All the possible tools (and a few extras) are all provided in our system, and they’re easy to pick up and learn.

Better together-POS & credit card processing

When your evaluating POS systems, credit card processing is one of the biggest factors to consider when making your decision. POS credit card processing is designed to enhance your business by affording you more options for growing and understanding your customer base while not decreasing your bottom line. Opting for the integration of a credit card processor into your POS system comes with many benefits and we’ve compiled some of

Help to avoid theft in your restaurant

Theft is not a word you want in the vocabulary at your restaurant. However, it is the unfortunate truth for most restaurant owners that they will have to deal with at one time or another. Some of the most common issues of restaurant theft come straight from your employees. What you need to remember is that opportunities for theft will depend on the operations and setup of your restaurant. You need

5 tips on what to look out for when choosing a POS

My guess is that if you’re reading this post you are interested in finding out some more info on Point of Sale (POS) systems for your restaurant. We’re glad you decided to join us in the 21st century. POS acts as the central place that will handle customer service, operations and transactions, a good POS system is at the heart of every successful restaurant. You need to make sure you choose

POS DATA BANK: Gathering information to fatten your bottom line

Your POS is far more than just an order taking cash machine. Of course you take payments, and provide product exchanges, but how would you feel if I told you your POS system would help increase your bottom line? Owning a restaurant is a large scale operation where all the different parts need to work together efficiently for success. From gathering your ingredients, to food prep, to the time it

What you can find in the backend on PointOS

As a manager or owner of a restaurant you are required to analyze and keep track of a lot of information to keep your business successful. The back-office is your one-stop shop for viewing your business’s performance in great detail. Here you will see how your business is operating by tracking sales, managing inventory, overseeing your staff and much more. Let us help you save your time by showing you

Quick service pos with PointOS

It’s safe to say that if you’re a quick service restaurant everything involved with your business should be fast paced. Constantly seeking ways to increase the volume of your transactions, gain more customers, operate efficiently and reduce wastage will be at the top of your list. However, you can face challenges with the quality of your service when trying to increase speed. PointOS can help you to maintain your quality

Why is PointOS point of sale for your restaurant?

PointOS is a powerfully efficient, highly intuitive point-of-sale system designed by hospitality professionals to make organization and payment processing easy for managers and employees alike. Its unprecedented ease of installation and use eliminates the need for extensive training or costly setup, while its battle tested, high performance features make it ideal for critical day- to-day operations. Some notable features include both simple and advanced order entry options, customer management and

4 ways your ordering and checkout processing is improved with POS

In the restaurant industry, good service can determine whether your business is a success. Seamless ordering and checkout processes are both key experiences for the consumer. When customers are disappointed from bad service it can be reflected in there reviews, recommendations and future visits to your establishment. The service your restaurant offers and the ability to execute it effectively is the main point they will take away with them. Give

Improve efficiency with POS

Your point-of-sale system is the central nervous system of your business. It is your key communicator between FOH, BOH and the consumer. A POS is critical to managing stock, tracking orders, recording customer details, logging hours and numerous other activities that enhance customer service and boost employee performance. Because of this, it is imperative that it is functioning properly. A slow POS can lead to incorrect ordering and delayed services

Expanding your business with private parties

Looking for new ways to fill your space in it’s down time? Private events will help keep your business relevant. This can help support your business during seasonal lows and open new opportunities to generate extra revenue. We’re here to help you get started with some ideas and tips below. Kill two birds with one stone The more features your venue hosts, the more money in your pocket. You can

Get back on track by updating your budget

How can you measure the success of your restaurant? While a vibrant atmosphere, full house, and full tummies helps to gage that your business is thriving it doesn’t indicate the financial status of the business-which only your budget can assess. The job of a budget is to help you guesstimate the money required to run the various departments of the business. It helps you anticipate costs, and set financial boundaries.

Get in the kitchen with POS

Many restaurant owners switch to POS systems for the benefits of the front of house operations, but did you know it can also help out in the back of house solutions in the kitchen? The combination of intuitive software and back of house hardware has helped many a restaurant rid itself of the tedious (and often confusing) manual ordering systems. Some POS systems can come integrated with a kitchen display system

Valentine’s Day: Romance in the Restaurant

With Valentine’s Day around the corner, your next opportunity to cash in on consumer spending is almost here. Nearly 82% of consumers say they would prefer an experience over a gift, so it’s your time to shine by creating the ultimate dining experience. How can you be sure to have a full house on Valentines Day? CREATE HYPE By promoting your evening well in advance, you will have a better

The key to turning tables: 7 tips for higher turnover

When you own a busy restaurant, faster table turnover means higher revenue, so you want to seat as many parties per seating as possible. Getting your tables in and out can sometimes be difficult to master. The trick is to get those tables turned faster without being inhospitable; nobody likes being pushed out the door after enjoying there meal and spending money. So, because your customers are the backbone of

Benefits of integrating online ordering with your POS

With mobile and smart device use constantly rising, targeting customers using their devices is instrumental to generating new and consistent business. Every restaurant’s main priority is to give its customers the best dining experience possible. Consumers have integrated technology into their everyday life, and they want the ease of click-and-buy. So when choosing your POS having an online ordering/delivery platform is key. According to the National Restaurant Association, 61% of consumers say

Tricks of the trade-be social media savvy & increase traffic

Most likely as a restaurant owner, you know how much of an impact social media can have on your restaurant’s traffic. Adding social media to your marketing mix can hugely increase awareness about your restaurant, generate motivated engagement with your food, and get you more customers. Below is some helpful advice to increase your social media presence along with your restaurant traffic. KEY INFLUENCERS An influencer will help build your

The ultimate bar tab management

The nightlife industry is super competitive, and success isn’t just defined by high sales and large crowds. To be considered one of the next hottest venues in your city you need to provide exceptional customer service. So its imperative you have a bar POS system that fits flawlessly into that experience. With so many bars and clubs to choose from in most major cities it can be difficult to catch a break. Choosing

Tablet to Table

The use of tablets for POS is in the restaurant industry is becoming increasingly popular. Operators are using their tablet-based point of sale systems in a variety of applications from order-taking to payment acceptance. Having a tablet enables you to bring the POS straight to the customer, which not only speeds up service and creates convenience, but also offers higher potential sales, lower costs, and new opportunities for customer engagement.

Keep Them Coming…Customer Loyalty Programs

There’s a big difference between a loyal customer, and a happy customer, and that difference is satisfaction. Loyalty programs spread from airlines to grocery stores to retail venues to food service because they have redeeming qualities, and offer incentives for your customer to return. The right loyalty program not only rewards your customers, but also your bottom line, while also utilizing cutting-edge technology to do so. The results you want

Get your POS in the Cloud

The digital world we now live in means that things are constantly changing, and what was the newest technology is not anymore. However, there is one thing that is here to stay, and that is the cloud. The idea that all your data is secured off-site, with access 24/7 from anywhere, seals the deal for a lot of business owners transitioning from hosting their own servers to keeping everything in

Get control of your inventory with a POS

Managing a restaurant offers several challenges. One of the most important is how to keep track of the restaurant’s inventory. However, the management of produce, products and suppliers is not the most popular of tasks. Managing the quick turnover of food, finding the most cost-effective and efficient suppliers, and minimizing waste can be very boring and time-consuming. However tedious it might seem, inventory management is crucial to control food costs

POS DATA: How to choose you’re A-Team

As many restaurant merchants are already aware, your point-of-sale system is definitely more than just a way to place your customer’s orders. Sure, they take payments, send orders to the kitchen, and manage food inventory. But what if I told you that you could use your useful point of sale to plump up your bottom line by having the right staff on the schedule? Almost every POS requires that employees use

The health food trend, are you in?

Every generation inspires changes in society, and in recent years, it has been the millennials’ turn, who are currently ages 20-36. This chunk of humans makes up the bulk of the working class. It’s no surprise that businesses want to attract the masses, and these days, that’s the millennials. What does this influential group want? Well, 70% of those adults, according to the National Restaurant Association , are trying to

Should your restaurant stay open on Thanksgiving?

With Thanksgiving right around the corner, you have some tough decision making to do. Do you close, and give your staff the time off, or do you stay open? Thanksgiving is a holiday that centers around food, and if Thanksgiving dinner fits into your brand then it’s a perfect opportunity to capitalize on. I mean, food is your specialty, isn’t it? So, take advantage and be one of the few

Be Instagrammable

For years now, Instagram has sat at the center of style in food and beverages. So why is being Instagrammable a new trend? Businesses are recognizing that it’s not just the presentation of their food and drinks that attracts a new breed of customer, but their entire layout and ambiance too. So, when it comes to interior design, restaurants are courting a new breed of customer; The Instagrammer. Social media is

HOW TO KEEP YOUR COMPANY CULTURE STRONG

The key to a successful business stems from the core. From big to small, your company growth relies heavily on developing a strong company culture that will attract customers, engage with employees and ultimately enable better decision-making. Having a strong brand culture with a unique, distinctive ethos will set you apart from the competition. The building blocks from which your company stems its strategy and operations relies on this culture,

Save Time and Money Now!

Keep your sanity, and your money. We know your bottom line is important to you. Point of Sale systems were built to save you time and money. It provides restaurateurs with all of the organizational needs to account for their daily sales transactions; however, most businesses forget to use them to their full potential. Therefore, we’ve taken the time to remind you of 5 money saving tips to help fatten your

Why you should stay tuned to PointOS Blogspot

Welcome to PointOS Blogspot, my name is Brittany, and I’ll be your hostess. Like most teenage girls, my first job was in a restaurant, however it was as a short order cook at a small café called Magnolias. It’s where my love for cooking good food, and my stuffed mushroom recipe came from. Then I graduated to a hostess, and then a waitress, and then a manager and then back

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