The essential restaurant POS features to grow your business

By 3.5 min readPublished On: May 9, 2019

The food and beverage industry is fast-paced so you need a POS system that will keep you “out of the weeds” (if you’ve ever worked in a restaurant you know what this means) . From easily moving line items on a check, to tracking inventory and sales,  a point of sale software is an essential ingredient to running a successful restaurant.
We at PointOS know exactly what your business needs to grow, so we have put together a check list of key features your POS for your business should have.


Multiple Locations

From one location to many, your point of sale system should be able to grow as big as your entrepreneurial spirit. Manage your enterprise with ease using the same POS system across all locations.

Payment Processing

People carry less cash these days than they used to. Mobile payments and CC’s are where a majority of payments come from. Make sure your POS system has integrated credit card processing with fair rates.

Table Management

You can design and build a custom floor plan to match the exact layout of your restaurant on your POS. This will help you to manage your tables accurately and know what tables are about to turn and which ones have just sat.


Keeping track of your inventory is a no brainer. Unlike the retail industry, restaurant inventory doesn’t just fall out of fashion, it expires. Keep product waste and food costs to a minimum with tighter inventory controls.

Inventory Management

Don’t tell your staff that item is “86’ed”. Track menu items and raw goods for each dish. Know what you have on-hand, when it will expire, and when you need to order more.

Vendor Management

All your vendors should be in one place-no more searching through your phone or on that messy desk of papers. You can should easily be able to keep track of all vendors and purchase orders right from your POS system.


A restaurant POS system should have all the analytics you need to make smart, data-driven decisions. It should be as easy as clicking the right buttons.

Sales Reports

Sales reports are the life of every business and they provide an overview of all transactions over a period of time.

Shift reports make it easy to track important shift details like payouts, pay-ins, tips, and sales activity.

Labor Reports

Labor reports provide insight into how labor is translating into sales and help keep your labor cost percentage in check.


From daily specials to unique modifiers and custom orders, make it easy for customers to tell you exactly what they want.

Integrated Online Ordering

Integrating other features onto your POS is key. Opting for an integration with an online ordering app will grow your revenue channel and help grow sales.

Check Management

No more long hand mathematics at the table. You should be able to take orders, split checks, and transfer tables with just a few taps.


Modifiers are a great way to cut down on food waste. If someone doesn’t want onion-no problem, save it for someone else.

Meal Courses

Eliminate the guesswork of firing appetizers and entrees. Use proper coursing to keep your servers and chefs in sync throughout the customers’ dining experience.


Customer loyalty doesn’t just happen, it’s earned. Creating a memorable dining experience and exceptional dishes are only part of the equation. Customers need to feel value, especially if they are regulars.

Rewards Program

Reward loyal customers and keep them coming back for more. Create special offers and incentives with a customer loyalty program to drive repeat business.

Gift Cards

Accepting gift cards is a no-brainer. On average, consumers spend 20 percent more than the value of the gift card and restaurant gift cards are the most popular type of gift card to give.

Special Events and Promotions

Make your loyal customers feel like royalty. Give them first access to special events and promotions.

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